Returns & Exchanges

At Bushbalm, we want you to be completely satisfied with your skincare routine. If a product isn't the right fit for your skin, we offer a 30-day return policy on all eligible items to ensure your shopping experience is worry-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process within 30 days of delivery.

• 2.
  Package Your Items

  Securely place the products in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or provide store credit within 5-7 business days.